Eemits Strengthens Aldi Darlington’s Communications with Five-Year Partnership
01/10/2026
Eemits Communications is pleased to announce a five-year managed service partnership supporting Aldi’s Darlington distribution centre with a new digital two-way radio solution.
The project at Faverdale Industrial Estate includes 35 Motorola MOTOTRBO R5 limited-keypad radios and a two-repeater Capacity Plus system, supporting everyday coordination and emergency evacuation communications.
For a busy distribution operation, being able to reach colleagues quickly matters. Whether teams are passing on instructions, requesting assistance or responding to an urgent situation, two-way radios provide a practical way to keep people connected.
Starting with the site
Our engineering team completed a successful site survey to establish the antenna and repeater installation requirements. This assessment provided the foundation for a solution shaped around the working environment and the communication needs of the people on site.
A radio system’s performance depends on more than the handset. The infrastructure supporting it, how that infrastructure is installed and the way the system manages calls all contribute to making communication effective.
Motorola R5 radios for everyday use
The handsets come with rechargeable lithium-ion batteries and belt clips. Their IP67 rating means they are dust-tight and protected against temporary immersion in water under specified test conditions. This provides a useful level of protection for equipment carried throughout the working day, where exposure to dirt and moisture can be part of the environment.
Durability is an important consideration when choosing radios for operational teams. Devices need to remain practical to carry and use while standing up to the demands of regular handling. The R5’s protection against dust and water helps make it suited to those demands.
The infrastructure behind the communication
The solution uses Motorola SLR5500 repeater infrastructure, with Capacity Plus software licences for both the radios and repeaters.
Repeaters receive and retransmit radio signals, supporting communication beyond what handsets can achieve directly between themselves. The SLR5500 supports Motorola’s Capacity Plus architecture, allowing it to form part of a shared digital radio system.
Capacity Plus adds another important element: efficient use of the system’s available communication channels. As a digital trunking solution, it allows users and talkgroups to share a pool of channels, making better use of the available capacity as calls take place.
In practical terms, this helps a system accommodate separate conversations across an operation. That is valuable in a distribution environment, where different teams may need to communicate at the same time.
Coverage and capacity serve different purposes: coverage concerns where users can communicate, while capacity concerns how much communication the system can accommodate. Both deserve attention when designing a solution for a busy site.
Resilience and support beyond installation
Battery backup is included for the repeater infrastructure, adding resilience if mains power is interrupted.
The 60-month agreement also includes preventative maintenance, scheduled annual engineering visits to inspect and service the radio equipment, and telephone technical support during business hours.
For us, installation is the beginning of an ongoing working relationship. Giving customers access to engineering expertise throughout their agreement is central to how we support the systems they depend on.
We’re proud to be working with Aldi’s Darlington team and look forward to supporting their communications over the next five years.
Does your warehouse or distribution centre need a more effective way to keep teams connected? Contact us about a two-way radio solution designed around your site and supported by our engineers.
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See What Our Clients Say
“Eemits Communications has been a long-time partner of Whitby Seafoods. Their single-site conventional digital repeater system has driven daily efficiency and given us greater on-site access control. We appreciate their continued commitment to customer satisfaction and look forward to what the future holds.”
"We have a great and longstanding working relationship with Eemits and they have always ticked every box. They offer an excellent, friendly and reliable service.
Eemits have a great understanding of the park and its needs for the customer and our retailers. With a positive can-do attitude, they never say no."
"We started working with Eemits following on from a recommendation from another customer. They provided us with a solution that suits our needs and they continue to supply the best service with no issues.
Eemits is a professional, friendly and reliable company."
"Eemits continue to provide us with a great supportive service consistently being very helpful. The whole team is great and it's very clear the staff have a great knowledge of the products and are happy to pass this on.
Eemits is a great company."
"The service offered by Eemits is second to none, we have a great working relationship with them and the contract we have is good value for money."
"We needed two-way radios for the guys on the test track and something that was scalable. The solution Eemits provided was far superior in comparison to other competitors offerings.
Everything is done in-house and the service and sales department is particularly good. As masters in their field they are extremely knowledgeable."
"Eemits dedicate a lot of time to us as a customer - we feel like we get a personal touch. They're excellent and go above and beyond. They'll put the work in - i.e. training users.
Good quality, good people, good team, all of who are positive about their company. They demonstrate real passion."
"The quality of service that Eemits provides is excellent. The team is very knowledgeable and they offer high quality products. The TRBOCALL solution fitted meets our site requirements and upgrades our technology.
Lone worker function is particularly useful allowing us to monitor our staff ensuring they are safe at all times."
"Eemits Communication is friendly, professional and competitive. They are excellent and their workmanship and knowledge is great.
Eemits attitude sets them apart - no problem is too big"
"Prior to the installation of our current system onsite communications were poor. Eemits Communications offered us guidance and advice on the different technologies available and delivered a highly effective system on time and within our budget. Its success has led to other departments using the system."
"Eemits Communications Ltd have been involved in work at Hartlepool Power Station for over 10 years now. During this time they have installed an Aerial network through our buildings to enable more efficient internal radio communications.
I have found the staff highly professional at all times and willing to provide help whenever they can, I would have no hesitation in recommending this company."
"Having previously worked with Eemits, we knew that we were dealing with a supplier that we could trust and one that could help us to significantly increase the safety of our lone workers with its unique solutions.
The equipment supplied by Eemits is excellent. We have been greatly impressed by the knowledge and skills of their engineers who have carried out the onsite surveys and installation of the system.
Eemits came up with an innovative approach to overcome challenges that we had with installing a system with the structure of our building, and as such, the quality of radio frequency is outstanding."
"The service delivered by Eemits has been excellent and we have developed a very good working relationship over the years.
As a local business to Falck Fire Services they can respond to faults or general requests very quickly - which is very important in our line of work - whereas similar suppliers have a greater response time.
TRBOCALL is an overall platform that has made a massive improvement to our communications in comparison to the analogue system that we had been using for many years. It provides us with many different applications that can be utilised across the business.
Since introducing TRBOCALL we have seen significant improvements related to safety and in our communications itself, which is critical to our operations."